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How much did your electricity cost you yesterday? Approximately 1,800 Austin Energy commercial customers are never surprised by their electric use and costs, thanks to their decision to use the Austin Energy Web App.This browser-based application allows you to monitor the energy usage of your business from your computer or smart devices. Usage can be viewed by cost or by kWh, and in daily or monthly increments – or even 15 minute increments if an interval meter has been installed at your business. You can also register for email or text alerts that will notify you of higher than anticipated usage.

The Austin Energy Web App can pay off in a significant way by helping small business customers avoid the demand charge, which is assessed when demand for power reaches 10 kilowatts or higher over the summer months. Even if that demand for power lasts just a few minutes, Austin Energy must purchase power and build its infrastructure to serve that demand. Tracking usage with the Web App, combined with minor changes in energy consumption habits – like unplugging coffee makers or staggering the time when the air conditioning system and other machines are turned on for the day – may allow commercial customers to avoid the demand charge.

Unusual spikes in energy use may also be a symptom of a malfunctioning air conditioning system or other large equipment. Regular usage monitoring with the Web App can give you a chance to find and correct the problem before you receive a high bill.

To use the Web App, just go to austinenergyapp.com and login using your City of Austin Utilities username and password or the account number and address on your utility bill. The Web App is also available for residential customers, so try it both at work and home!